From time to time, Apple may suspend or cancel payment or refuse a refund request if we find evidence of fraud, abuse, or unlawful or other manipulative behavior that entitles Apple to a corresponding counterclaim."Īutomatic refund as a right of withdrawal does not exist anymore. If technical problems prevent or unreasonably delay delivery of Content, your exclusive and sole remedy is either replacement of the Content or refund of the price paid, as determined by Apple. Would welcome the same thing on App Store, as forcing users to keep something which does not behave as they expected is just plain wrong. I hate to see that Google Play Store still respects this - and has automatic Refund button active within 2 hours of any purchase. In my case - I will slow down with buying anything this way. You are open to challenge the refund outcome - however, it can be rejected again, without explanations. Following the chat with support, then phone call with support - technician led me to a shared screen session where I was shown the policy where "right of withdrawal" does not exist anymore. Keep in mind that when you cancel your subscription, some features will. To my surprise - refund request via led to rejection of refund. After youve canceled your Todoist subscription, you could be eligible for a refund. Devs work should be payed - but I also need to see it first. There is no way to see what is inside without paying - so I am totally into buying to try. Each refund request is reviewed and can be rejected without explanations.Ĭase: I purchased "This War of Mine" 5 days ago, installed it and removed it 10 min after the installation. You purchase the app and change your mind after 10 min or you simply do not like the app. You are not anymore eligible for no-questions refund within the period of purchase.Įxample: App X has the App Store price of 3 USD. A child/minor made purchase (s) without permission. Click or tap the Tell Us More box and choose one of the following reasons for your refund request: I did not mean to buy this.
Previously this rule applied only to in-app purchases, but now it applies to all purchases. A new drop-down box will appear under the first.
ITUNES REFUND UPDATE
Policy update makes all iOS App Store purchases final.